We strive for you to be happy with your purchase from Wildcraft! Thank you for shopping with us & supporting small business! It means the world.
For your convenience, these policies are included on all receipts & on display at the register.
First, if you are concerned that a product may not work for you or if you know you have super sensitive skin, we are happy to provide a sample first OR please begin with the travel size option, when available.
For cosmetics, we prefer to color match you first & get your approval prior to purchase, particularly for foundations & concealers.
You may return UNUSED/UNWORN item(s) in original/undamaged packaging (incl. all tags) within 10 DAYS from purchase date for a full refund in original form of tender, except purchases made in cash or check will be refunded in the form of a gift certificate (unless same day purchase in cash).
**We are unable to accept returns on opened or used items unless manufacturer defective, which we are happy to replace within 30 days of purchase.
All handmade items (incl. cosmetics + skincare) will have slight variations in color + consistency. No returns are allowed on these items for this reason.
Please do not leave your natural products in extreme heat, like your car. They will melt, change texture & cause rancidity. ALL SALE ITEMS ARE FINAL.
WORKSHOP CANCELLATION/REFUND POLICY
Cancellations must be made at least 72-hours prior to event to qualify for a refund. Registration OR cancellations made within that time period do not qualify for a refund or exchange for a future workshop.
Cash refunds will be provided in the form of a gift certificate. "No-shows" forfeit their refund & all provided materials.